The First Level Indicators

The Second Level Indicators

Local Weight of Indicators

Total Weight of

Indicators

The Evaluation of EA Company

Inner

Resources (U1) (0.216)

Service Networks (U11)

0.752

0.162

0.154

Technical Patents (U12)

0.125

0.027

0.022

Human Resources (U13)

0.123

0.027

0.023

Suppliers’

Resources (U2) (0.067)

Suppliers’ Selecting (U21)

0.448

0.030

0.026

Pay Attention to Suppliers (U22)

0.297

0.020

0.015

Communicate With Suppliers (U23)

0.255

0.017

0.013

Customers Demand Management (U3) (0.226)

Service Level (U31)

0.540

0.122

0.112

Information Communication (U32)

0.292

0.066

0.059

Service Improvement (U33)

0.168

0.038

0.032

Customers Relationship Management (U4) (0.195)

Customers Satisfaction (U41)

0.424

0.083

0.076

Customers Loyalty (U42)

0.139

0.027

0.021

Strategic Partnership (U43)

0.437

0.085

0.081

Supply Chain Response Ability (U5) (0.175)

Delivery Cycle (U51)

0.263

0.046

0.040

Delivery in Time (U52)

0.547

0.096

0.091

Response to Problems (U53)

0.190

0.033

0.030

Supply Chain Flexibilit (U6) (0.122)

Flexible Delivery (U61)

0.298

0.036

0.029

Combination Flexibility (U62)

0.361

0.044

0.039

Ability of Strain (U63)

0.341

0.041

0.038

Total

1

0.903