| Variables | Answers |
| ||
| Certainly, no | Probably, no | Probably, yes | Certainly, yes | |
| Can call the doctor/nurse to ask questions | 61.3% (n = 114) | 7.0% (n = 13) | 7.0% (n = 13) | 20.4% (n = 38) |
| The doctor/nurse understand what is said | 2.2% (n = 4) | 2.2% (n = 4) | 8.6% (n = 16) | 86.6% (n = 161) |
| The doctor/nurse answer questions | 1.1% (n = 2) | 5.0% (n = 1) | 2.2% (n = 4) | 96.2% (n = 179) |
| They have enough time to talk about concerns and problems | 1.1% (n = 2) | 1.1% (n = 2) | 1.6% (n = 3) | 96.2% (n = 179) |
| They feel at ease telling concerns and problems | 1.6% (n = 3) | 0.5% (n = 1) | 1.1% (n = 2) | 96.2% (n = 179) |
| They would change the service/doctor/nurse to another | 66.7% (n = 124) | 2.2% (n = 4) | 2.7% (n = 5) | 28.0% (n = 52) |