| Variable | Factor loading | Composite reliability |
| Trust |
| 0.72 |
| TS2 | 0.712 |
|
| TS3 | 0.621 |
|
| TS4 | 0.541 |
|
| TS5 | 0.566 |
|
| Communication |
| 0.76 |
| CO1 | 0.733 |
|
| CO2 | 0.524 |
|
| CO4 | 0.642 |
|
| CO5 | 0.544 |
|
| Usage of e-SCM |
| 0.80 |
| US1 | 0.617 |
|
| US2 | 0.653 |
|
| US3 | 0.717 |
|
| US5 | 0.801 |
|
| Performance |
| 0.83 |
| PM1 | 0.544 |
|
| PM2 | 0.611 |
|
| PM4 | 0.648 |
|
| PM5 | 0.719 |
|