| Nation/Area | CSF |
| USA | Top management leadership Role of the quality department Training Product design Supplier quality measurement Process management Quality data reporting Employee relationship |
| UK | Effective leadership Application of best practice Economic survival Market orientation Employee involvement |
| Japan | Management thinking driven by TQM Employee involvement and commitment at all level (down-up) Total dedication to achieving customer satisfaction Innovations as a supplementary process to TQM Long-term planning |
| Hong Kong (China) | Training and education Quality data and reporting Management commitment Customer satisfaction orientation Role of the quality department Communication to improve quality Continuous improvement |
| Jordan | Top management commitment Employee training Customer satisfaction and focus Quality communication and structure Quality information system Policy and strategic planning Supplier relationship Quality measurement and benchmarking |
| UAE | Role of the divisional top management and quality policy Role of the quality department Training Product and service design Supplier quality relationship Process management Quality data and reporting Employee relations |