| Methods identified | Cause factors that can be improved | Competitiveness improvement measures (CIM) | ||
| EVA | Economic added value [65] [66] | Bg, TAT, Ab, Ad and Tsc | Financial measure to determine the true economic profit of an organization Considers firms profit after tax and potential investments [65] | |
| TSR | Total shareholder return [67] [68] | Tsc, TAT, Ad and Lc | A measure to calculate the return to the investor( Government, in this case) Includes capital gains and dividends [67] An internal return of cash flows during a certain period | |
| VC | Value curve [69] | Bg, TAT, Ab, Ad and Tsc | Graphical representation showing firms relative level for elements important to the FSL (customer perceptions in that industry on strategies factors) [69] Used by firms to compare their position in relation to their rivals and competitiveness | |
| CMM | Capability maturity model [70] | Bg, TAT, Ab, Ad and Tsc | A method to improve firms processes and ability to meet project objects | |
| APPF | Assets processes performance framework [71] [72] | TAT, Tsc | Used mainly by Government and Public sectors to evaluate performance of departments and service units Include all assets, buildings, equipment, processes and performance of departments | |