3.

There is a system of handling complaints and feedbacks

19

9.7

21

10.8

3

1.5

55

28.2

97

49.7

4.

Achievement of IFAEP is assessed through standard tools

11

5.6

7

3.6

2

1.0

128

65.6

47

24.1

5.

Performance of IFAEP is appraised via discussion with concerned bodies (stakeholders & partners) periodically

9

4.6

8

4.1

7

3.6

156

80.0

15

7.7

6.

The Overall operation of IFAEP is assessed through formal reporting

72

36.9

82

42.1

9

4.6

13

6.7

19

9.7