Two campuses

2.79

1.44

4.43

.82

−21.58*

182

College terms-credit, semester, GPA, etc.

2.86

1.52

4.40

.76

−19.60*

182

Degrees/certificates

2.51

1.36

4.31

.80

−27.33*

184

Course formats (traditional, online, hybrid)

2.48

1.41

4.31

.88

−25.79*

184

Course schedule

2.32

1.44

4.50

.82

−24.75*

182

How to find classes in your program

2.25

1.37

4.41

.88

−27.01*

183

How to read your individual course schedule

2.23

1.34

4.45

.86

−27.01*

182

Importance of drop & withdrawal dates

2.15

1.32

4.53

.85

−27.01*

177

The process of registering for classes

1.97

1.02

4.57

.87

−33.21*

156

Tuition, fees and book costs

2.24

1.21

4.34

.84

−34.61*

182

College Opportunity Fund for State residents

2.76

1.49

4.44

.79

−21.90*

184

Importance of opening a payment plan

1.95

1.23

4.12

.98

−32.04*

184

The FAFSA application deadline

2.07

1.09

4.31

.93

−35.97*

165

Different types of financial aid

(grants, loans, work-study, scholarships)

2.32

1.22

4.43

.81

−31.29*

169

Financial Aid progress reqs.

2.17

1.22

4.44

.83

−33.24*

184

Where to go for Military & Veteran’s benefits

2.02

1.33

4.04

1.11

−25.09*

163

The drop for non-payment policy

1.61

.81

4.29

.98

−39.25*

159

How to log into the portal

2.51

1.48

4.52

.84

−22.75*

184

How to log into the learning management system (LMS)

1.79

1.13

4.27

1.00

−31.97*

184

How to contact my instructor

1.87

1.17

4.26

1.05

−29.91*

184

How to find course materials in the LMS

1.84

1.16

4.17

1.06

−30.68*

184

How to access my student email

2.30

1.46

4.55

.87

−23.35*

184

Student activities, clubs, & organizations

1.81

1.11

4.50

.79

−35.97*

184

Tutoring

1.90

1.26

4.54

.81

−29.50*

177

Disability Services

1.86

1.22

4.43

.84

−31.06*

176

Career Services

1.95

1.17

4.42

.89

−32.27*

178

Counseling Services

1.42

.69

4.42

.88

−42.19*

148