Knowledge of…

Mean Pre

Std. Dev. Pre

Mean Post

Std. Dev. Post

T

df

Two campuses

2.97

1.48

4.36

.89

−24.26*

603

College terms-credit, semester, GPA, etc.

2.90

1.32

4.44

.75

−28.89*

603

Degrees/certificates

2.77

1.30

4.28

.91

−29.21*

603

Course formats (traditional, online, hybrid)

2.57

1.39

4.20

1.00

−28.74*

603

How to read the course schedule

2.97

1.48

4.36

.89

−24.26*

603

How to find classes in your program

2.90

1.32

4.44

.75

−28.89*

603

How to read your individual course schedule

2.77

1.30

4.28

.91

−29.21*

603

Importance of drop & withdrawal dates

2.97

1.48

4.36

.89

−24.26*

603

The process of registering for classes

2.90

1.32

4.44

.75

−28.89*

603

Tuition, fees and book costs

2.77

1.30

4.28

.91

−29.21*

603

College Opportunity Fund for State residents

2.57

1.39

4.20

1.00

−28.74*

603

Importance of opening a payment plan

2.16

1.29

4.12

1.08

−33.30*

602

The FAFSA application deadline

2.67

1.46

4.45

.90

−28.43*

603

Different types of financial aid

2.92

1.42

4.45

.89

−25.56*

603

Financial Aid progress reqs.

2.61

1.35

4.46

.86

−30.88*

603

Where to go for Military & Veteran’s benefits

2.16

1.29

4.12

1.08

−33.30*

602

The drop for non-payment policy

2.67

1.46

4.45

.90

−28.43*

603

How to log into the portal

2.92

1.42

4.45

.89

−25.56*

603

How to log into the learning management system (LMS)

2.61

1.35

4.46

.86

−30.88*

603

How to contact my instructor

2.08

1.34

4.07

1.12

−35.03*

603

How to find course materials in the LMS

2.04

1.32

4.13

1.07

−35.74*

603

How to access my student email

2.60

1.62

4.50

.84

−28.71*

602

Student activities

2.07

1.30

4.42

.87

−40.37*

603

Tutoring

2.07

1.34

4.47

.87

−39.83*

603

Disability Services

2.06

1.27

4.38

.89

−40.57*

603

Career Services

2.07

1.26

4.38

.90

−39.60*

603

Counseling Services

2.13

1.33

4.47

.82

−39.67*

603