SECI model stages | Questions | Average | Cronbach’s alpha |
Socialization | 3 | 2.746 | 0.757 |
Externalization | 3 | 2.350 | 0.815 |
Combination | 5 | 2.013 | 0.873 |
Internalization | 14 | 3.270 | 0.931 |