Telephone Questionnaire

Score ranges from 0 - 10

1) did doctors and nurses politely take medical history?

2) did doctors and nurses tell you the course of operation in detail?

3) were you satisfied with physical examinations and medical care?

4) did doctors and nurses tell you the complications that might occur and how to prevent them postoperatively?

5) did doctors and nurses instruct you precautions and provide psychological intervention preoperatively?

6) did doctors and nurses protect your privacy strictly?

7) did doctors and nurses teach you how to protect the fistula and get recovered?

8) did doctors or nurses perform follow-up in time?

9) were you satisfied with your therapy?

10) did doctors or nurses deal with the feedback from you in time?