Dimensions of Information Quality

Reliability/Reputation

Precision/Accuracy/Error-free

Completeness/Integrity

News

present

Efficiency

Perceived value

Relevance

Coverage

Objectivity

Credibility

Ease of understanding/Clarity

Consistency

Interpretability

Accessibility

Security

Conciseness

Detail

Absence of Bias/Neutrality

Phases of Knowledge Management Processes

Acquisition

100

100

28.57

85.71

100

100

100

100

71.42

57.14

85.71

100

28.57

42.85

100

71.42

0

100

71.42

Storage

100

100

25

91.66

100

100

100

100

91.66

25

33.33

91.66

75

16.66

100

75

16.66

91.66

58.33

Distribution

80

80

20

60

100

90

100

80

40

30

50

90

20

40

100

40

40

60

40

Use

90

95

35

65

100

95

100

95

70

45

65

95

40

20

90

65

10

85

65

Comparison

94.44

100

38.88

55.55

100

100

100

100

66.66

38.88

61.11

94.44

44.44

16.66

88.88

72.22

11.11

88.88

66.66

Consequence

90

95

35

65

100

95

100

95

65

45

65

95

40

20

90

65

20

80

55

Connections

86.95

91.3

34.78

65.21

100

95.65

100

95.65

69.56

39.13

52.17

91.3

43.47

17.39

86.95

60.86

17.39

78.26

60.86

Conversation

100

100

25

50

100

100

100

87.5

75

50

62.5

100

12.5

25

100

37.5

25

75

50

Manipulation

95.45

100

31.81

68.18

100

100

100

100

72.72

45.45

63.63

95.45

40.9

40.9

90.9

68.18

9.09

90.9

68.18

Assessment

90.47

95.23

33.33

66.66

100

95.23

100

95.23

71.42

42.85

57.12

90.47

42.85

19.04

90.47

61.9

14.28

85.71

61.9

Validation

94.73

100

31.57

61.9

100

100

100

100

66.66

42.82

52.38

85.71

42.85

14.28

80.95

61.9

9.52

80.95

66.66

Reflection

93.33

100

40

73.33

100

100

100

100

80

46.66

53.33

100

60

13.33

86.66

80

13.33

86.66

60