Dimensions of Information Quality

Reliability/Reputation

Precision/Accuracy/Error-free

Completeness/Integrity

News

present

Efficiency

Perceived value

Relevance

Coverage

Objectivity

Credibility

Ease of understanding/Clarity

Consistency

Interpretability

Accessibility

Security

Conciseness

Detail

Absence of Bias/Neutrality

Phases of Knowledge Management Processes

Acquisition

07

07

02

06

07

07

07

07

05

04

06

07

02

03

07

05

00

07

05

Storage

12

12

03

11

12

12

12

12

10

03

04

11

09

02

12

09

02

11

07

Distribution

08

08

02

06

10

09

10

08

04

03

05

09

02

04

10

04

04

06

04

Use

18

19

07

13

20

19

20

19

14

09

13

19

08

04

18

13

03

17

13

Comparison

17

18

07

10

18

18

18

18

12

07

11

17

08

03

16

13

02

16

12

Consequence

18

19

07

13

20

19

20

19

13

09

13

19

08

04

18

13

04

16

11

Connections

20

21

08

15

23

22

23

22

16

09

12

21

10

04

20

14

04

18

14

Conversation

08

08

02

04

08

08

08

07

06

04

05

08

01

02

08

03

02

06

04

Manipulation

21

22

07

15

22

22

22

22

16

10

14

21

09

04

20

15

02

20

15

Assessment

19

20

07

14

21

20

21

20

15

09

12

19

09

04

19

13

03

18

13

Validation

18

19

06

13

19

19

19

19

14

09

11

18

09

03

17

13

02

17

14

Reflection

14

15

06

11

15

15

15

15

12

07

08

15

09

02

13

12

02

13

09