Number | Dimension | Definition |
1 | Reliability/Reputation | Credibility in the content and source of information |
2 | Precision/Accuracy/Error-free | Refers to the form of recording faithful to the fact represented. The information is correct |
3 | Completeness/Integrity | Inclusion of all necessary data relating to a given problem. All necessary information must be provided |
4 | News | It represents the new, the recent. |
5 | Present | It implies consonance with the pace of information production, opposing obsolescence. |
6 | Efficiency | Degree of adequacy of information in solving the problem of the subject-information user |
7 | Perceived value | The subject’s understanding of the value of information. |
8 | Relevance | Measure of effective contact between a source and a recipient |
9 | Coverage | Volume of data needed for information to become effective |
10 | Objectivity | Extent to which information is unbiased and free from bias. |
11 | Credibility | Extent to which information is considered to be true and reliable |
12 | Ease of understanding/Clarity | Information is easily understood |
13 | Consistency | Extent to which information is presented in the same format. Information can be presented in narrative, numerical, graphic or other form. |
14 | Interpretability | Extent to which information is in an appropriate language, symbol, or unit and definitions are clear |
15 | Accessibility | Extent to which information is available, or easily and quickly retrievable. |
16 | Security | Extent to which access to information is restricted, in order to maintain security |
17 | Conciseness | The information is presented in a compact form. Only the information that is necessary should be provided |
18 | Detail | Information can be provided in detailed or summarized form. |
19 | Absence of bias/Neutrality | There is no bias toward a predetermined outcome. Ability of the measurement procedure to provide an accurate description of the information. |