| 4.0 Security | WM | VI | WM | VI | Verbal interpretation |
| 4.1 Account is secured by password | 5 | SA | 5 | SA | Strongly Agree |
| 4.2 Verifies the authenticity of the user | 5 | SA | 5 | SA | Strongly Agree |
| 4.3 Non-members cannot view, edit and delete restricted information | 5 | SA | 4.9 | SA | Strongly Agree |
| Average Mean | 5 | SA | 4.96 | SA | Strongly Agree |