Factors	Academic year	Mean	STD	Test statistic (t)	p-value
Technical Issues	2019-2020	3.09	0.75	−1.05	0.30
Technical Issues	2020-2021	3.38	0.77	−1.05	0.30
Communication	2019-2020	3.78	0.71	−1.15	0.26
Communication	2020-2021	4.09	0.81	−1.15	0.26
Assignments and Grades	2019-2020	3.02	1.18	−1.65	0.11
Assignments and Grades	2020-2021	3.62	0.88	−1.65	0.11
Study Habits	2019-2020	3.22	0.46	0.29	0.78
Study Habits	2020-2021	3.17	0.49	0.29	0.78
Satisfaction	2019-2020	3.40	1.25	−0.54	0.59
Satisfaction	2020-2021	3.65	1.35	−0.54	0.59