| Dimension | Sub-Scale | No. of Items | Cronbach’s Alpha |
| Internal factors | Technical Issues | 4 | 0.653 |
| Communication | 8 | 0.799 | |
| Assignments and Grades | 3 | 0.706 | |
| External factors | Study Habits | 9 | 0.810 |
| Satisfaction | 3 | 0.901 |