Empathy

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

High profit margin

12

12.4

12.6

12.6

Personal relationship

41

42.3

43.2

55.8

No competitive product (best in quality)

42

43.3

44.2

100.0

Total

95

97.9

100.0

Missing

System

2

2.1

Total

97

100.0