Transparency

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

A clear product return policy

12

12.6

12.9

12.9

Reasonable sales price

41

43.2

44.1

57.0

Customer services

24

25.3

25.8

82.8

Personal relationship

16

16.8

17.2

100.0

Total

93

97.9

100.0

Missing

System

2

2.1

Total

95

100.0