Responsiveness | |||||
| Frequency | Percent | Valid Percent | Cumulative Percent | |
Valid | Maintaining product stock | 19 | 20.0 | 20.4 | 20.4 |
A clear product return policy | 12 | 12.6 | 12.9 | 33.3 | |
Meet base target for incentive | 18 | 18.9 | 19.4 | 52.7 | |
Customer services | 44 | 46.3 | 47.3 | 100.0 | |
Total | 93 | 97.9 | 100.0 |
| |
Missing | System | 2 | 2.1 |
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Total | 95 | 100.0 |
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