Construct (Latent variables)

Outer Loading

>0.7

Single item

MD <- PRSN

1.000

Yes

√

LoS <- Length of Stay

1.000

Yes

√

LoS * Al_UD <- Moderating Effect

1.000

Yes

TO <- Decision

1.000

Yes

√

e-serv_CONV <- Evaluation

0.871

Yes

e-serv_FSTR <- Evaluation

0.925

Yes

e-serv_SFR <- Evaluation

0.837

Yes

AWR <- Knowledge

1.000

Yes

√

Al_UD <- Implementation

1.000

Yes

√

Role <- Role

1.000

Yes

√