Problem Statement | Best practices |
Shortage of personnel | Messenger groups for shift filling |
Offering telework where possible | |
4 day work week | |
Performance evaluation rather than based on number of hours of work | |
Skills management to increase the possible replacement options | |
Weekend work only 1 out of 3 weekends | |
Offering 12 hour shifts | |
Mandatory overtime | Splitting a shift in half (two nurses work 4 hours each) |
Advance notification | |
Communication with qualified nurses | |
Updating call lists | |
Proactive shift filling | |
Lack of recognition and support | Career management support |
Hours bank | |
Clear and respectful communication | |
Skills management | |
Support in studies | |
Conflicts related to schedules | Communication via platforms like Messenger |
Avoiding schedule changes without consulting professionals | |
Self-management of schedules with rotation of less popular shifts | |
Poor communication | Use of email |
Use of social media group features | |
Individual communication via text messages | |
Use of existing platforms in some facilities | |
Heavy workload during study leaves | Prioritization |
Communication | |
Planning timeline |