A | B | C | D | |
Interactions with nurses believed to be desired by patients | Awareness of daily interactions with patients | Interactions believed to improve the quality of nursing | Image of tea ceremony | |
Before | Smile | Interact gently and kindly | Keep learning | Stiff |
Kindness | Interact safely | Learn and practice ways of communicating regarding disease | Difficult | |
Communication | Explanations and skills provided with a scientific basis | Always think about the patient’s feelings | Unfamiliar | |
Explanation | Empathetic attitude | Do not make medical mistakes, etc. | Only some rich people learn | |
Provide a good recuperative environment | ||||
After | Not superficial gentleness; treat patient as a person Understand what the patient wants, by understanding his/her nonverbal communication | Interact without pressure | Always remind yourself how casual and caring you are Catch precisely as soon as possible Touch according to the patient’s desire | Can be incorporated into daily life |
I deeply feel what you want | Interact while maintaining an appropriate distance | As a professional, it is better to avoid using technical terms as much as possible | The spirit of the tea ceremony adapts to the Japanese people | |
Treat the individual as a someone who is a part of nature | Interact with a sincere attitude | Try to use the senses, such as in the manner of touching Empathic understanding | Become the starting point of how to contact people | |
As a nurse, explain what is expected of the patient | Insight in sensing feelings that are not expressed by words | Even just going to a room and talking is part of the nurse’s job | My own heart calms down |