Indicators | Satisfied N (%) | P-value (for testing % satisfied versus 50%) |
Nursing care | ||
Waiting time to provided care | 668 (55.4) | 0.36 |
Nurses behavior | 616 (51.1) | 0.72 |
Responding to patients’ calls and requests | 1124 (93.2) | <0.001 |
Nurses’ round on patients and carrying the doctors’ order | 1150 (95.4) | <0.001 |
Accuracy in administering medication | 1150 (96.6) | <0.001 |
Quality of nursing care | 1137 (94.3) | <0.001 |
Physician care | ||
Doctors’ behavior | 627 (52.0) | 0.52 |
Time spent by doctor with patient | 1144 (94.9) | <0.001 |
Instructions and directives given by doctor | 1150 (95.4) | <0.001 |