Rotated component matrix^a

Component

1

2

3

4

5

Location

0.040

0.221

0.181

0.840

0.153

Environment

0.498

0.205

0.088

0.702

0.163

Calmness

0.712

0.216

0.172

0.320

0.188

Parking

0.569

0.423

0.227

−0.053

0.277

Cost

0.115

0.151

0.786

0.401

−0.044

Food type

0.270

0.257

0.700

0.091

0.222

Food service

0.849

−0.010

0.269

0.037

0.070

Quality

0.357

0.706

0.341

0.152

0.121

Reputation

0.153

0.728

0.319

0.184

0.137

Mistakes

0.657

0.351

0.192

0.478

−0.131

Doctors

0.390

0.397

0.471

0.459

−0.033

Nurses

0.562

0.230

0.342

0.463

0.024

Lighting

0.062

0.157

0.094

0.057

0.860

Interior

0.085

0.096

0.063

0.160

0.879

Entertainment

0.259

−0.026

0.539

−0.043

0.529

Specialized

0.562

0.171

0.586

0.016

0.265

Insurance

0.408

0.440

0.388

0.255

0.168

Recommended

0.054

0.789

−0.020

0.191

0.069

Special test

0.593

0.511

−0.014

0.380

0.086