Scale HRM | Scale LOY | ||||
Indicators | Mean | Std. Deviation | Indicators | Mean | Std. Deviation |
HRM1 | 3.54 | 0.992 | LOY1 | 3.64 | 1.033 |
HRM2 | 3.52 | 0.851 | LOY2 | 3.78 | 0.815 |
HRM3 | 3.57 | 1.127 | LOY3 | 3.60 | 0.794 |
HRM4 | 3.72 | 0.902 | LOY4 | 3.64 | 0.969 |
HRM5 | 3.52 | 1.165 | LOY5 | 3.66 | 0.862 |
HRM | 3.57 | 1.007 | LOY | 3.66 | 0.895 |