C: AREAS OF APPLICATION OF ARTIFICIAL INTELLIGENCE

Please rate the extent to which technologies that simulate human consciousness (i.e., artificial intelligence) are applied in the following areas in your organization

KEY: 1 = Not Applicable 2 = Low extent 3 = Moderate extent 4 = High extent 5 = Very High extent

1

2

3

4

5

1

Human Resource Management

2

Production

3

Accounts/Finance

4

Internal control/Internal Audit

5

Procurement

6

Marketing and Sales

7

Customer Service