Number | Activity Description | Duration in (days) | Preceding activities |
1 | Preparing for the qualitative materials required to conduct the qualitative study (typing the semi-structured questions and preparing the mp3 audio recorder). | 1 |
|
2 | Preparing for the quantitative materials required to conduct the quantitative study (questionnaires). | 2 |
|
3 | Call for setting an appointment | 1 | 1 |
4 | Confirm the date | 1 | 3 |
5 | Focus group interview | 1 | 4 |
6 | Transcribe the recorded audio | 3 | 5 |
7 | Analyze the transcription | 3 | 6 |
8 | Dissemination of findings in a report in a meeting with the committee after getting the results of the quantitative study | 1 |
|
9 | Preparing for the quantitative study (calling for preparation) | 1 | 2 |
10 | First stage: presenting self-administered 250 questionnaires on the arrival of guests for capturing guests’ expectations. Random selection of the guests will be advised. |
| 9 |
11 | Presenting the same format questionnaires for the same guests upon their departure for capturing guests’ perceptions. | 30 | 10 |
12 | Entering the data from the questionnaires on SPSS. | 10 | 11 |
13 | Analyzing the data: factor analysis, reliability analysis, regression analysis. | 7 | 12 |
14 | Dissemination of results with management committee in a meeting. Comparing with qualitative findings. | 1 | 13, 7 |
15 | Second stage after six months: presenting self-administered 250 questionnaires on the arrival of guests for capturing guests’ expectations. Random selection of the guests will be advised. |
| 14 |
16 | Presenting the same format questionnaires for the same guests upon their departure for capturing guests’ perceptions. | 30 | 15 |
17 | Entering the data from the questionnaires on SPSS. | 10 | 16 |
18 | Analyzing the data: factor analysis, reliability analysis, regression analysis. | 7 | 17 |
19 | Dissemination of results with management committee in a meeting. Comparing with qualitative findings and past quantitative results. | 1 | 18, 13, 7 |
20 | The third stage after six months: (same procedure) |
| 19 |
21 | The fourth stage after six months: (same procedure) |
| 20 |