| Attribute | Classification results |
| f1 Goods delivered within the specified time | M |
| f2 SMS notification in advance | A |
| f3 The postman door-to-door pick up the goods | O |
| f4 Delivered goods intactly | M |
| f5 Customers can easily query | M |
| f6 Member discount service | I |
| f7 Timely processing of complaints and compensation | M |
| f8 Appropriate price | O |
| f9 High quality of service | M |
| f10 Undelivered goods free reservations seven days | O |