| Arguments of requests | Count | % | Duration |
| Economic benefits | 639 | 23.0 | 15 |
| Home care | 636 | 22.9 | 20 |
| Social information | 502 | 18.1 | 5 |
| Healt information | 307 | 11.0 | 5 |
| Residential care | 292 | 10.5 | 15 |
| Disability | 149 | 5.4 | 20 |
| Support | 119 | 4.3 | 20 |
| Work and training | 67 | 2.4 | 10 |
| Housing | 68 | 2.4 | 5 |
| Total | 2779 | 100 |
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