| Never | Rarely | Sometimes | Frequently | Always | p < 0.05 |
Reception by professionals | 12.2% (n = 22) | 6.1% (n = 11) | 18.3% (n = 33) | 3.8% (n = 7) | 59.4% (n = 107) | 0.042 |
Service responsible for the user’s health | 22.8% (n = 41) | 13.3% (n = 24) | 23.3% (n = 42) | 0.6% (n = 1) | 40.0% (n = 72) | 0.015 |
Professional that receives the user understands | 10.0% (n = 18) | 6.1% (n = 11) | 33.3% (n = 60) | 1.7% (n = 3) | 48.9% (n = 88) | 0.000 |
User receives attention when talking about | 23.3% (n = 42) | 11.1% (n = 20) | 24.4% (n = 44) | 3.3% (n = 6) | 37.8% (n = 68) | 0.000 |