Subject

PGMP Satisfaction

very poor

poor

indifferent

good

very good

1

0

0

0

0.368

0.3867

2

0

0

0

0.474

0.21

3

0

0

0.2107

0.895

0

4

0

0

0.1729

0.842

0

5

0

0

0.1729

0.842

0

6

0

0

0.3535

0.474

0

7

0

0

0.0229

0.632

0

8

0

0

0.2857

1

0

9

0

0

0.06

0.684

0

10

0

0

0.3607

0.79

0

sum

0

0

1.6393

7.001

0.5967

normalized sum

0

0

0.177471

0.75793

0.064599