Information given by the pharmacist | With male clients (40 pharmacies) n (%) | With female clients (40 pharmacies) n (%) | With all clients (80 pharmacies) n (%) |
The correct method of use was provided |
|
|
|
Heard by the simulated customer | 16 (40%) | 31 (77.5%) | 47 (58.8%) |
Not heard by the simulated customer | 23 (57.5%) | 5 (12.5%) | 28 (35%) |
The wrong method of use was provided (i.e., tablets can be broken and swallowed by mouth) |
|
|
|
Heard by the simulated customer | 1 (2.5%) | 1 (2.5%) | 2 (2.5%) |
Not heard by the simulated customer | 0 (0%) | 1 (2.5%) | 1 (1.3%) |
The client was requested to consult a gynecologist to obtain the relevant information |
|
|
|
Heard by the simulated customer | 0 (0%) | 2 (5%) | 2 (2.5%) |
Not heard by the simulated customer | 0 (0%) | 0 (0%) | 0 (0%) |