| Type of access | Type of document | n | Frequency (%) |
| With prescription | Prescription sheet | 193 | 32.4 |
| Health record book | 069 | 11.6 | |
| Piece of paper | 116 | 19.5 | |
| Without prescription | Patient's verbal request | 139 | 23.3 |
| External packaging | 022 | 03.7 | |
| Short message system | 004 | 00.7 | |
| Other media | 053 | 08.9 | |
|
| Total | 596 | 100.0 |