Avg.

2010

2011

2012

2013

Loan Officer Productivity

121

38

99

127

223

Operating Expenses Ratio

0.30

0.20

0.50

0.43

0.22

Cost per Borrower

430,456.89

159,617.27

211,207.47

507,887.01

523,791.05

Cost per Client

102,475.05

105,937.28

82,598.36

129,633.19

94,212.17

Avg Disbursement Loan Size

1,463,726.52

1,014,285.71

1,180,994.71

1,506,508.70

1,589,438.48

Avg Outstanding Loan Size

820,659.75

1,364,959.05

505,908.12

736,363.10

905,364.58

Uncollected (%)

0.56

1.35

0.43

0.49

0.57