Statements | SD | D | N | A | SA | Mean | Std. Dev. |
1 | 2 | 3 | 4 | 5 | |||
I have greater job opportunity, collaboration and flexible | 43 | 44 | 42 | 57 | 113 | 4.196 | 1.049 |
I am willing to take on additional responsibilities | 22 | 65 | 19 | 57 | 136 | 4.196 | 1.049 |
I am always responsive to change and any emergent issues | 36 | 40 | 19 | 69 | 135 | 3.467 | 0.867 |
I always meet my targets | 10 | 50 | 23 | 66 | 150 | 3.624 | 0.906 |
I always surpass my targets | 20 | 62 | 23 | 54 | 140 | 4.430 | 1.107 |
The quality of service to customers is good and they are satisfied | 31 | 42 | 31 | 70 | 125 | 3.417 | 0.854 |
I always step in for an absent colleague and effectively carry out his/her duties | 30 | 32 | 40 | 68 | 129 | 3.518 | 0.879 |
I have a deeper understanding regarding the Business as a whole | 37 | 44 | 34 | 69 | 115 | 3.467 | 0.867 |
There is a coordination among employees due to better understanding of organizations work processes | 16 | 22 | 20 | 66 | 175 | 3.624 | 0.906 |
Continuity of work is guaranteed in the organization because employees often handle duties for absent colleagues | 33 | 50 | 41 | 61 | 114 | 3.921 | 0.980 |
Aggregate Score | 3.786 | 0.947 |