Stage

Behavior

Needs

1. Forming

Avoid controversy, need for safety, fear, how to define and decide, lack of focus, off-topic discussions

· Defined tasks and objectives

· Project guides, ground rules

· Roles and responsibilities

· Time for get-acquainted

· Upskill training

2. Storming

Argue, vying for lead, clashes, friction, concern over excessive work, fragmented, low consensus

· Clarity, feedback

· Resolve conflicts

· Trusted data, listening

· Finesse to handle off-track behavior

3. Norming

Agreed processes and definitions, sincere consensus building, more routines and standards, reduced firefighting

· Able to offer valued ideas/suggestions

· Decision making process

· Diminished silo’s

· Executive endorsement and support Milestone setting

· Resource rallying

4. Performing

Empathy, commitment, role clarity, teamwork; and self-reliance

· Positive reinforcement

· Trusted feedback and dialog