Factors | 2018 | scores | 2017 | |||||
1. Market share | −1 | −6 | −5 | −4 | −3 | −2 | −1 | −6 |
2. Product quality | −1 | −6 | −5 | −4 | −3 | −2 | −1 | −2 |
3. Customer loyalty | −1 | −6 | −5 | −4 | −3 | −2 | −1 | −5 |
4. Product replacement cycle | −2 | −6 | −5 | −4 | −3 | −2 | −1 | −6 |
5. Competition’s capacity utilization | −1 | −6 | −5 | −4 | −3 | −2 | −1 | −5 |
6. Technological know−how | −1 | −6 | −5 | −4 | −3 | −2 | −1 | −4 |
7. Control over suppliers and distributors | −1 | −6 | −5 | −4 | −3 | −2 | −1 | −5 |
8. Integration management | −1 | −6 | −5 | −4 | −3 | −2 | −1 | −3 |
9. Speed of project | −1 | −6 | −5 | −4 | −3 | −2 | −1 | −6 |
Average (9 items) | −1.11 |
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| −4.67 |