Very dissatisfied

Somewhat dissatisfied

Quite satisfied

Very satisfied

N

%

N

%

N

%

N

%

Interpersonal relationship in healthcare

Nephrologist mood

0

0.0

25

6.6

337

89.4

15

3.9

Hygiene measures

1

0.3

48

12.7

303

80.4

25

6.6

Support and care

1

0.3

48

12.7

303

80.4

25

6.6

Staff friendliness

1

0.3

52

13.8

299

79.3

25

6.6

Quality of healthcare

Care provided by the nephrologist

4

1.1

22

5.8

331

87.8

20

5.3

Nephrologist information

0

0

14

3.7

355

94.2

8

2.1

Dialysis technique

0

0

44

11.7

328

87.0

5

1.3

removing excess water

3

0.8

64

17.0

305

80.9

5

1.3

Other health issues

4

1.1

42

11.1

324

85.9

7

1.9

Privacy

0

0.0

23

6.1

347

92.0

7

1.9

Healthcare management

Healthcare coordination

9

2.4

61

16.2

252

66.8

55

14.6

Dialysis center responsiveness

0

0

48

12.7

318

84.4

11

2.9

Information on dialysis

22

5.8

168

44.6

158

41.9

29

7.7

Quantity of fluid intake in-between dialysis sessions

3

0.8

29

7.7

334

88.6

11

2.9

Effectiveness and continuum of healthcare

Accuracy of nephrologist information

1

0.3

55

14.6

312

82.7

9

2.4

Better healthcare measures

0

0.0

1

0.3

170

45.1

206

54.6

Dialysis center recommendation

0

0.0

8

2.1

354

93.9

15

4.0