| Sub-strategies | N | % | F | Sig. |
Polite openers | Title/role | 12 | 7.69 | 5.509 | 0.044 |
Greeting | 9 | 5.77 | |||
Apology | 36 | 23.08 | |||
Impolite openers | Vocative | 26 | 16.67 | 2.474 | 0.165 |
Aggravator | 23 | 14.74 | |||
Polite head acts | Query-preparatory | 62 | 39.74 | 0.418 | 0.676 |
Suggestory-formula | 9 | 5.77 | |||
Strong hints | 0 | 0 | |||
Mild hints | 0 | 0 | |||
Impolite head acts | Mood derivable | 29 | 18.59 | 1.608 | 0.276 |
Want statement | 26 | 16.67 | |||
Hedged performatives | 30 | 19.23 | |||
Polite supportive moves | Preparatory | 9 | 5.77 | 1.764 | 0.205 |
Pre-commitment | 16 | 10.26 | |||
Imposition minimize | 11 | 7.05 | |||
Gratitude | 9 | 5.77 | |||
Reward | 23 | 14.74 | |||
Disarmer | 7 | 4.49 |