| Sub-strategies | N | % | F | Sig. |
Polite openers | Title/role | 62 | 43.06 | 5.779 | 0.040 |
Greeting | 17 | 11.81 | |||
Apology | 45 | 31.25 | |||
Impolite openers | Vocative | 16 | 11.11 | 0.512 | 0.623 |
Aggravator | 0 | 0 | |||
Polite head acts | Query-preparatory | 74 | 51.39 | 0.283 | 0.763 |
Suggestory-formula | 0 | 0 | |||
Strong hints | 0 | 0 | |||
Mild hints | 0 | 0 | |||
Impolite head acts | Mood derivable | 12 | 8.33 | 0.418 | 0.676 |
Want statement | 31 | 21.53 | |||
Hedged performatives | 29 | 20.14 | |||
Polite supportive moves | Preparatory | 15 | 10.42 | 6.371 | 0.010 |
Pre-commitment | 19 | 13.19 | |||
Imposition minimize | 20 | 13.89 | |||
Gratitude | 11 | 7.64 | |||
Reward | 16 | 11.11 | |||
Disarmer | 10 | 6.94 |