| Sub-strategies | N | % | F | Sig. |
Polite openers | Title/role | 58 | 37.18 | 6.315 | 0.033 |
Greeting | 16 | 10.26 | |||
Apology | 46 | 29.49 | |||
Impolite openers | Vocative | 23 | 14.74 | 0.303 | 0.759 |
Aggravator | 0 |
| |||
Polite head acts | Query-preparatory | 58 | 37.18 | 0.322 | 0.737 |
Suggestory-formula | 0 | 0 | |||
Strong hints | 0 | 0 | |||
Mild hints | 0 | 0 | |||
Impolite head acts | Mood derivable | 16 | 10.26 | 0.500 | 0.630 |
Want statement | 48 | 30.77 | |||
Hedged performatives | 28 | 17.95 | |||
Polite supportive moves | Preparatory | 9 | 5.77 | 8.379 | 0.004 |
Pre-commitment | 18 | 11.54 | |||
Imposition minimize | 19 | 12.18 | |||
Gratitude | 13 | 8.33 | |||
Reward | 15 | 9.62 | |||
Disarmer | 7 | 4.49 |