| Pros | Cons |
| Improved treatment adherence | Not all applications/models are suitable due to limited or unstable internet in remote areas |
| Quality assurance across service types | Costs from phone calls and high data costs in Nigeria |
| Capacity building for allied health professionals | Provider confidence with the use of telehealth related to frequency of its use |
| Savings from reduced transportation to clinic appointments | Payment for telehealth care if service users do not believe they should pay for it |
| Access to health-promoting interventions |
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