Pros

Cons

Improved treatment adherence

Not all applications/models are suitable due to limited or unstable internet in remote areas

Quality assurance across service types

Costs from phone calls and high data costs in Nigeria

Capacity building for allied health professionals

Provider confidence with the use of telehealth related to frequency of its use

Savings from reduced transportation to clinic appointments

Payment for telehealth care if service users do not believe they should pay for it

Access to health-promoting interventions