Factor | Mean | Standard deviation | CV | Level |
People-oriented management | 3.72 | 0.85 | 0.23 | High |
Technology-oriented management | 3.71 | 0.86 | 0.23 | High |
Organizational asset | 3.73 | 0.87 | 0.23 | High |
Firm retention | 3.53 | 0.88 | 0.25 | High |