Construct

Factor Loading

T

CR

AVE

Service Quality (SEQ)

0.815

0.526

SEQ1

0.7

7.805

SEQ2

0.805

8.462

SEQ3

0.68

-

SEQ4

0.711

7.892

Openness (O)

0.788

0.484

O1

0.561

6.93

O2

0.676

8.268

O3

0.694

8.453

O4

0.819

-

Reputation (R)

0.845

0.580

R1

0.516

6.842

R2

0.855

11.997

R3

0.801

11.4

R4

0.818

-

User Satisfaction (US)

0.888

0.664

US1

0.824

11.517

US2

0.718

9.869

US3

0.707

9.688

US4

0.795

-

Individual Performance (IP)

0.922

0.665

IP1

0.725

-

IP2

0.747

9.865

IP3

0.746

9.859

IP4

0.903

11.962

IP5

0.811

10.745

IP6

0.817

10.83

Information Quality (IQ)

0.805

0.513

IQ1

0.592

7.43

IQ2

0.843

9.738

IQ3

0.63

7.926

IQ4

0.771

-

System Quality (SQ)

0.823

0.539

SQ1

0.76

8.834

SQ2

0.721

8.483

SQ3

0.72

-

SQ4

0.743

8.692