Component

1

2

c1 There is informal collaboration between departments

0.762

c2 All departments cooperate to reduce the total cost of logistics instead of the internal cost of the department

0.714

c3 Sharing operation and decision-making information among various departments

0.894

c4 Service industry management generally uses a computer information management system

0.844

c5 service industry has established an internal computer network

0.766

c6 The information systems of various departments can easily carry out data sharing and exchange

0.869