Common factor

Project

Cronbach alpha coefficient

Customer-oriented integration

d1 Establish long-term cooperative relations with partners and jointly formulate consistent strategic goals

0.752

d2 Informal cooperation with partners

d3 collaborates with partners on product and market development

d4 collaborate with partners to reduce costs and share the benefits

d5 Share market risk with partners

d6Work with partners to discover and solve logistics problems

Information Integration

d7 partners share information such as inventory and sales forecasts

0.733

d8 Effectively communicate information with partners

d9 can evaluate the performance of the entire supply

chain and share the results with partners