Type of service required and perceived level of demand for the service

Number (percentage)

Perceived level of demand for digital or online municipal electricity services

Good: 90 (10.95%)

Above average: 162 (19.71%)

Average: 286 (34.79%)

Below average: 195 (23.72%)

Poor: 89 (10.83%)

Perceived level of demand for digital or online municipal housing services

Good: 12 (1.46%)

Above average: 317 (38.56%)

Average: 268 (32.60%)

Below average: 160 (19.46%)

Poor: 65 (7.91%)

Perceived level of demand for digital or online social grant-related services

Good: 191 (23.24%)

Above average: 498 (60.58%)

Average: 54 (6.57%)

Below average: 36 (4.38%)

Poor: 43 (5.23%)