Variable of study

Number (percentage)

Overall perceived level of demand for e-government services by the standards of the United Nations Department of Social and Economic Affairs (2022)

Yes: 444 (54.01%)

No: 378 (45.99%)

Perceived level of awareness about the potential benefits of e-government services

Good: 61 (7.42%)

Above average: 148 (18.00%)

Average: 444 (54.01%)

Below average: 104 (12.65%)

Poor: 65 (7.91%)

Level of access to the internet

Good: 39 (4.74%)

Above average: 54 (6.57%)

Average: 316 (38.44%)

Below average: 302 (36.74%)

Poor: 111 (13.50%)

Source of access to the internet

Cell phone: 35 (4.26%)

Internet café: 82 (9.98%)

Internet at home: 110 (13.38%)

Internet at work: 533 (64.84%)

None: 62 (7.54%)

Level of computer literacy

Good: 11 (1.34%)

Above average: 316 (38.40%)

Average: 272 (33.09%)

Below average: 160 (19.46%)

Poor: 63 (7.66%)