| Predictors of the use of e-government services | Odds ratio | P-value | 95% confidence interval |
| Identity document applications and related services | 4.08 | 0.0000 | (3.81, 4.35) |
| Social grant services | 3.69 | 0.0000 | (3.42, 3.96) |
| Tax services | 2.95 | 0.0000 | (2.68, 3.22) |