Type of service required and perceived level of demand for the service

Number (percentage)

Perceived level of demand for promoting accountability to the people by using digital or online services

Good: 12 (1.46%)

Above average: 317 (38.56%)

Average: 271 (32.97%)

Below average: 157 (19.10%)

Poor: 65 (7.91%)

Perceived level of demand for deterring corruption by using digital or online services

Good: 12 (1.46%)

Above average: 316 (38.44%)

Average: 276 (33.58%)

Below average: 153 (18.61%)

Poor: 65 (7.91%)

Perceived level of demand for deterring underperformance by using digital or online services

Good: 12 (1.46%)

Above average: 316 (38.44%)

Average: 274 (33.33%)

Below average: 155 (18.86%)

Poor: 65 (7.91%)

Perceived level of demand for promoting knowledge dissemination by using digital or online services

Good: 18 (2.19%)

Above average: 375 (45.62%)

Average: 234 (28.47%)

Below average: 126 (15.33%)

Poor: 69 (8.39%)